Welcome to ARTcare
The day we complete your installation is the day we start the next phase of our relationship. That is when ARTcare begins – our remote and on-site support for your system. It’s our responsibility to be sure all the bits and pieces that make up your technology solution perform properly today, tomorrow, and for years to come. We treat your home as a respite from the outside world. We take care of system integrations, programming, software, networks, connectivity to your internet service; as well as diagnosis, troubleshooting, monitoring, updates and maintenance. Additionally, we schedule periodic health visits to clean, calibrate, update software and hardware, and run performance checks on your system.

ARTcare Performance Plans

All Include

Price on request

Our very best custom performance solution includes just about everything you need to keep your system running at peak performance. From 24/7/365 servicing to 20 system benefits, this is your premium All-In Plan.

System Health

Price on Request
Our best standard plan includes 24/7/365 remote system support, complimentary on-site service hours, two annual full system clean up and health checks and a dozen benefits.


Price on Request

Get ‘round the clock monitoring, one hour response and 7 other benefits including network management.

Billed Hourly

Rate on Request

Remote and on-site Service at $245 first hour and $150 each additional.
*After hours/holiday on-site service subject to availability at holiday/emergency hourly rates. Contingent on geographical service areas available.
**Applies to equipment purchased at Artisan Systems only.

25 Point Wellness Checklist

Any Questions?

We’re here to help. call the Artisan Systems Team!

Frequently Asked Questions

We can now do most maintenance, updates, support and even system repairs remotely. If there’s a new update that would normally require a home visit, we can often perform the maintenance right from our office without interrupting you for a home visit. This reduces time and expense for you and for us.
More than ever. We rarely replace hardware. But there are constant software updates, not only on what we installed, but on your mobile devices, streaming platforms and internet services.
As a break/fix client, you can choose to pay per incident by the hour, but won’t receive priority scheduling, extended hours or over a dozen other benefits. In fact, you’ll likely pay more than if you were on a plan.
Just about any device that’s connected including all critical system automation and networking hardware… exactly the items that are most dependent on software updates.
Older hardware like some TVs and a few 3rd party apps.
Your manufacturer warranties are fully in effect.
Yes, we offer an annual agreement that automatically renews.
Our Performance Plans are paid monthly or yearly